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With our unique and proprietary technology, we’ve created the only headphones and earphones that truly adapt to you and your environment.
All orders have to be processed and fulfilled before shipment. Our team will take up to 1-3 business days to process your orders. After the item is processed and fulfilled, our team will ship out your item and our transit time on orders range from 3-5 business days.
Processing Time1-3 business daysTransit Time3-4 business days
We accept refunds and returns for the following cases: item is broken, we sent the wrong item or the wrong size.
We only accept returns after 30 days of receiving the order.
To complete your return, we require your order number and proof of a defective item in one of the cases above.