FAQs
Frequently Asked Questions
1. What is your return policy?
We offer a 30-day return policy for all items. If you are not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Items must be in their original condition, unworn, and with all tags attached. Please visit our Return Policy page for more details.
2. How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.
3. Do you offer international shipping?
no, we don't offer international shipping. Shipping within USA
4. How can I contact customer service?
You can reach our customer service team via email at support@vocevibe.shop . Our hours of operation are Monday to Friday, 9 AM to 6 PM EST.
5. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request. However, if your order has already been processed, we may not be able to make changes.
1. What is your return policy?
We offer a 30-day return policy for all items. If you are not completely satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Items must be in their original condition, unworn, and with all tags attached. Please visit our Return Policy page for more details.
2. How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.
3. Do you offer international shipping?
no, we don't offer international shipping. Shipping within USA
4. How can I contact customer service?
You can reach our customer service team via email at support@vocevibe.shop . Our hours of operation are Monday to Friday, 9 AM to 6 PM EST.
5. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request. However, if your order has already been processed, we may not be able to make changes.